Archive for November, 2013

It’s the end of the month. Your manager is pressing you to hit that monthly or quarterly sales number.

You call the prospect and say something like “If we’re able to close by the end of the month we can do ….”

Desperation kills!

Desperation kills the natural momentum of a sale. Desperation shifts the focus on price rather than value. Desperation causes the customer to second guess your intentions. Desperation ultimately puts the customer in the driver seat.

Remember confidence!

Confidence is service minded. Confidence engenders helpfulness. Confidence works a calendar even though it’s set by the customer. Confidence reminds you to work for the customer not the sale. Confidence wins customers.


Jody Sedrick
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