Archive for the ‘Business’ Category

This year I made it a goal to improve Jody with the specific goal of helping my¬†company get to the next level in the process. My thought was that by improving me I would improve the rest of the team. ¬†I committed myself to¬†getting up 30 minutes earlier every day day to allow me more time to learn and explore new ideas, to read, to listen to podcast. ¬†I have been inspired by great leaders like Gary Vaynerchuck and Dr. Eric Thomas (The Hip Hop Preacher). I’ve also dedicated myself to a solid fitness plan including working out and dialing in my nutrition.
I’ve come to realize ¬†that investing in myself, outside of ‚Äúregular business hours‚ÄĚ is helping me focus my vision, management of time and helping me hone in on the things that are most important.
My question for you, I know you want to go to the next level, what are you doing to help yourself and your company get there?  What are you doing to learn and grow. What are you doing to up your game?  Are you investing in yourself? Or have you slid into the 9 to 5 mentality.
We all know it’s a grind. But our attitude, determination and commitment to getting it done make the difference.  We are mid 2017 time to regroup and push ourselves to the next level.  In the process we will discover that we can control and propel our destiny.
Have a great day!
Jody Sedrick
Follow me on Twitter: @jodysedrick and @zenewareinc
LinkedIn Profile  | Zenware | RoadFS
Instagram: @jodysedrick  | @roadfs | @zenwareinc
Advertisements

Communication with your customers is critical to your on-going success especially when things are not going to plan. Make sure to communicate what went wrong, a plan of action to correct and an estimate timeline for resolution. It’s ok to have bad news – be willing to address the problem and articulate what you can do to best serve the customer.

Jody Sedrick
Follow me on Twitter: @jodysedrick and @zenewareinc
LinkedIn Profile  | Zenware | RoadFS
Instagram: @jodysedrick  @roadfs @zenwareinc

One of the most challenging aspects of building your business, sales territory, etc. is being patient. ¬†We live in a world of such immediacy that being patient can be challenging. Make sure you are working towards your goals, putting in every effort, nurturing every relationship, building your team then be patient for the results. They will come. Don’t quit just because it’s taking longer than you think.

Jody Sedrick
Follow me on Twitter: @jodysedrick and @zenewareinc
LinkedIn Profile  | Zenware | RoadFS
Instagram: @jodysedrick  @roadfs @zenwareinc

 

Your growth as a company is dependent upon your Execution. We often think and push the importance of the sales team executing. However, your entire team needs to execute to ensure your customers have a phenomenal experience.

 

Jody Sedrick
Follow me on Twitter: @jodysedrick and @zenewareinc
LinkedIn Profile  | Zenware | RoadFS
Instagram: @jodysedrick  @roadfs @zenwareinc

This episode we look at the importance of the first 30 days after the sale. ¬†This is a critical time for you to build loyalty and trust with your customers. Don’t miss this opportunity!

Episode 2: 30 Days After The Sale

Jody Sedrick
Follow me on Twitter: @jodysedrick and @zenewareinc
LinkedIn Profile  | Zenware | RoadFS
Instagram: @jodysedrick  @roadfs

Wow, 7 Years! ¬†I can’t believe it’s been 7 years since the launch of Zenware. ¬†It has been quite the adventure and a continual opportunity to grow and build. ¬†I thought I’d put together a series of short videos, 2 – 5 minutes, to share some of the lessons I’ve learned as we’ve built Zenware.

Episode 1: Keep an active pulse on your finances.

Jody Sedrick
Follow me on Twitter: @jodysedrick and @zenewareinc
LinkedIn Profile  | Zenware | RoadFS
Instagram: @jodysedrick  @roadfs

Power-in-fundamentalsWhat differentiates the pro from the novice? Do they do extraordinarily amazing footwork? Is their approach to the game different? Are they more passionate?

The answer is simple – Pros EXECUTE the fundamentals with precision. They’ve perfected the fundamentals to the point that the fundamentals are an extension of who they are and what they do. There is no thinking. Training, reaction and muscle memory take control in the heat of the battle.
What are you doing to master the fundamentals in your field service business?
A few areas to consider to perfect and up your game:
  • Strategically plan – prepare, study, understand the market, define your competitive position and build a game plan to dominate your market segment
  • Create and build a team. Win as a team. Take responsibility when the team falls short and find solutions together. ¬†Everyone‚Äôs opinion matters. Empower your team to act.
  • Manage cash flow – be attentive to the details, budget for now while planning for the future.
  • Build and foster an amazing culture – everyone wants to be on a winning team. Build a place where they belong, where they can contribute and be a critical part.
  • Lead – remember there is no “I” in team. Be confident, be decisive, be humble, give credit, be accountable and you will build an unstoppable team,
  • Accountability – everyone on the team must be accountable for their performance. Track progress not to be punitive but to IMPROVE. Put in place KPIs (Key Performance Indicators) that motivate and inspire excellence.
  • Execute every day!
Don’t under estimate the power of fundamentals. They may seem routine and even mundane. Remember even the pros revisit the fundamentals over and over. Why? To elevate and perfect their game. In short to WIN!
Are you ready to do the same?
** Blog originally posted on RoadFS
~~~~~~~~~~~~
Jody Sedrick
Follow me on Twitter: @jodysedrick and @zenewareinc
LinkedIn Profile  | Zenware | RoadFS
Instagram: @jodysedrick  @roadfs