Archive for the ‘Small Business’ Category

SUCCESS – We all seek it. How many of it see it?  Too often we get so caught up marching towards success that we miss the little and often big successes along the way. Make sure you find success in the journey not just the “destination”.

Jody Sedrick
Follow me on Twitter: @jodysedrick and @zenewareinc
LinkedIn Profile  | Zenware | RoadFS

You may have the passion, drive and vision to build your business. However, you need to compliment those skills and characteristics with a circle of great people. That circle is not just your immediate team. You need to create a solid network of professionals that can help you make strategic decisions and moves.

Jody Sedrick
Follow me on Twitter: @jodysedrick and @zenewareinc
LinkedIn Profile  | Zenware | RoadFS

Communication with your customers is critical to your on-going success especially when things are not going to plan. Make sure to communicate what went wrong, a plan of action to correct and an estimate timeline for resolution. It’s ok to have bad news – be willing to address the problem and articulate what you can do to best serve the customer.

Jody Sedrick
Follow me on Twitter: @jodysedrick and @zenewareinc
LinkedIn Profile  | Zenware | RoadFS

One of the most challenging aspects of building your business, sales territory, etc. is being patient.  We live in a world of such immediacy that being patient can be challenging. Make sure you are working towards your goals, putting in every effort, nurturing every relationship, building your team then be patient for the results. They will come. Don’t quit just because it’s taking longer than you think.

Jody Sedrick
Follow me on Twitter: @jodysedrick and @zenewareinc
LinkedIn Profile  | Zenware | RoadFS

 

Your growth as a company is dependent upon your Execution. We often think and push the importance of the sales team executing. However, your entire team needs to execute to ensure your customers have a phenomenal experience.

 

Jody Sedrick
Follow me on Twitter: @jodysedrick and @zenewareinc
LinkedIn Profile  | Zenware | RoadFS

This episode we look at the importance of the first 30 days after the sale.  This is a critical time for you to build loyalty and trust with your customers. Don’t miss this opportunity!

Episode 2: 30 Days After The Sale

Jody Sedrick
Follow me on Twitter: @jodysedrick and @zenewareinc
LinkedIn Profile  | Zenware | RoadFS

Wow, 7 Years!  I can’t believe it’s been 7 years since the launch of Zenware.  It has been quite the adventure and a continual opportunity to grow and build.  I thought I’d put together a series of short videos, 2 – 5 minutes, to share some of the lessons I’ve learned as we’ve built Zenware.

Episode 1: Keep an active pulse on your finances.

Jody Sedrick
Follow me on Twitter: @jodysedrick and @zenewareinc
LinkedIn Profile  | Zenware | RoadFS